Privacy Policy

Last Updated on 05th Sep 2025

1) Introduction

Glyphstergo (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit glyphstergo.com (the “Site”) or use our services. By accessing or using our Site, you agree to this Privacy Policy.

2) Information We Collect

a. Information You Provide
When you contact us, request demos, sign up for services, or subscribe to newsletters, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name & job title
  • Any other information you choose to provide

b. Automatically Collected Information (Device & Usage Data)
We collect certain information automatically, including:

  • IP address, browser type/version, device type, time zone
  • Cookies and similar identifiers
  • Pages you visit, time/date of visit, time spent on pages, referring websites
  • Mobile device details (if accessing via phone/tablet)

3) How We Use Your Information

We may use your information to:

  • Provide, operate, and improve our Site and services
  • Respond to inquiries and provide customer support
  • Analyze site usage and improve user experience
  • Send updates, promotions, and marketing communications (you can opt out anytime)
  • Detect, prevent, and address fraud, security, or technical issues
  • Comply with legal obligations

4) Cookies and Similar Technologies

We use cookies and tracking tools (like pixels and analytics) to understand user behavior and improve our Site. You can disable cookies in your browser settings, but some features may not work properly.

5) Payments and Sensitive Data

If payments are made for services or software, they are processed securely by third-party providers (e.g., Stripe, PayPal, banks). We do not store your sensitive payment details.

6) Sharing and Disclosure of Information

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers: Hosting, analytics, or support providers that help us operate our Site.
  • Business Transfers: If Glyphstergo is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that process.
  • Legal Obligations: When required by law, court order, or to protect our rights and safety.
  • Affiliates/Partners: With affiliates or trusted partners to provide related services, subject to this Privacy Policy.
  • With Consent: In other cases, with your explicit consent.

7) Data Transfers

Your personal data may be processed outside your country of residence, including in locations where privacy laws may differ. We take steps to ensure adequate protection is in place when transferring data internationally.

8) Data Retention

We keep your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer period is required by law. Usage data may be retained for internal analysis or security purposes.

9) Your Rights

Depending on your location (e.g., EU/EEA, UK, California), you may have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Withdraw consent to marketing communications
  • Request data portability

To exercise these rights, contact us at support@glyphstergo.com.

10) Additional Rights under GDPR and CCPA

a. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or UK, we process your personal data under the following legal bases:

  • Consent: When you give us permission (e.g., for newsletters or marketing).
  • Contract: When processing is necessary to provide our services or demos.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: For business operations, analytics, and improving our services, provided they do not override your rights.

b. California Residents (CCPA)

If you are a California resident, you may have the right to:

  • Know what personal information we collect and how we use it.
  • Request deletion of your personal data.
  • Request information about disclosures of personal data to third parties.
  • Opt out of the sale of personal data (note: we do not sell personal data).

You can exercise these rights by contacting us at support@glyphstergo.com.

11) Children’s Privacy

Our Site and services are not directed to individuals under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided information, please contact us to remove it.

12) Security of Information

We implement reasonable technical, organizational, and physical safeguards (such as encryption and access controls) to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute protection.

13) Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

14) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. If changes are significant, we may also notify you via email or a notice on our Site.

15) Contact Us

If you have questions or requests regarding this Privacy Policy, you may contact us:

Email: support@glyphstergo.com
Phone: +91 88258 57820
Address: Glyphstergo, 27/6E, Subethar Thoppu, Pankajam Colony, Madurai – 625009, India.